... Our Shipping & Returns Policy ...
SHIPPING
All our clothing & accessories items are made-to-order, please allow 28 days for delivery.
With CD orders, please allow 14 days for delivery
​
For the majority of orders we use Royal Mail.
CDs are sent 2nd Class in padded envelopes.
Clothing and Accessories are sent tracked, but do not require signing for.
​
We can only issue refunds in the case of faulty, lost, or damaged items.
With clothing please check the size guide carefully and select the correct size garment before purchasing.
We are unable to swap items or issue a refund for incorrect size orders.
Any questions or queries please contact - enquiries@dottedline.me
... Our Suppliers ...
... The following information is taken directly from our suppliers' websites ...
EarthPositive® apparel is made to demonstrate the highest possible environmental, social and ethical standards in one of the world’s most environmentally damaging industries.
​
100% organic cotton
EarthPositive® is produced exclusively from organic Indian cotton, and the entire production process is controlled and certified in accordance with the latest version of G.O.T.S. The region in India where manufacturing takes place receives up to 95% of its water from the monsoon rainfall. This reduces the need for large scale irrigation normally associated with cotton farming.
​
Ethical Manufacture
The entire EarthPositive® production undergoes annual factory audits to comply with Fair Wear Foundation (FWF) Code of Labour Practices in accordance with the International Labour Organisation’s conventions.
​
90% Reduced Carbon Footprint
EarthPositive® is made in manufacturing facilities powered by green renewable energy, (wind and solar power) from low-impact raw materials. The carbon footprint of EarthPositive® products has been reduced by some 90% and the calculations certified under the PAS2050 standard.
​
Our factory
This vertically integrated garment factory in Tamil Nadu, Southern India, is the primary manufacturing facility of
EarthPositive®. The state-of-the-art technology and ultra-modern infrastructure provide the setting for the textile industry's leading showcase of socially and environmentally responsible production.
Stanley/Stella is a premium clothing brand that’s eco-friendly with a strong social responsibility policy. The products that aren’t organic cotton are made from recycled materials, and they believe in building a better future for all.
“We believe that fair trade and sustainable development are natural: respecting your skin with soft materials; respecting the men and women who make your clothes with dignified working conditions; and respecting the world that we live in by limiting our impact on the environment.”
They’re an entirely ethical brand, with certifications in all the right places:
GOTS, the Global Organic Textile Standard label. This super strict certification tracks the chain of production, from cotton farms through to the manufactured products being exported. It certifies that Stanley/Stella cotton is GMO-free, is grown without the use of chemicals, and is processed and dyed without using any banned toxic substances.
GRS, the Global Recycled Standard label. This certifies that Stanley/Stella do indeed use recycled materials during manufacture: polyester, from plastic bottles, and cotton, from cutting waste. The label also guarantees that STanley/Stella comply with other social and environmental criteria. Things like treatment of waste water, the absence of toxic additives, and respect for working conditions in partner factories.
OEKO-TEX Standard 100. This certifies the absence of harmful chemical substances in all Stanley/Stella products. The certification gives consumers confidence that any products with this label have been manufactured in a way that prioritises the prohibition of potentially harmful substances, the absence of chemical substances harmful to health and the environment, and a restriction on the lead content of dyes.
Fair Wear Foundation. Stanley/Stella are a recognised member of the Fair Wear Foundation, an organisation working to improve workplace conditions in the garment and textile industry.
